1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

• Contact details: Name, email address, phone number, billing address, and shipping address.
• Order details: Products purchased, order history, delivery details, and customer service communications.
• Payment details: Transaction information handled by our payment processors. Full card details are generally handled by the payment provider rather than stored on our own servers.
• Technical data: IP address, browser type, device information, pages visited, and website usage data.
• Account details: Login and profile information if you create an account.
• Information you provide: Messages, feedback, and other information you choose to send us.

2. How We Use Your Information

We may use personal information to:

• Process, confirm, and fulfill orders.
• Arrange shipping, delivery, returns, and refunds where applicable.
• Respond to customer questions and support requests.
• Maintain customer accounts and communicate order updates.
• Operate, maintain, and improve our website.
• Help detect fraud, unauthorized activity, and security issues.
• Send promotional communications where permitted by law.
• Comply with legal, tax, accounting, and regulatory requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the website working, remember preferences, maintain shopping cart functionality, understand website traffic, and support analytics or advertising where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required by law, we will request consent before using non-essential cookies.

4. How We Share Information

We do not sell personal information for money. We may share necessary information with:

• Service providers: Website hosting, payment processing, shipping, fulfillment, customer support, security, and analytics providers.
• Professional advisers: Legal, accounting, and other advisers where necessary.
• Authorities: Courts, regulators, or law enforcement when legally required or necessary to protect rights and safety.
• Business successors: Parties involved in a merger, acquisition, or transfer of business assets, subject to applicable law.

Some advertising or analytics technologies may involve sharing online identifiers or activity with third parties. Where applicable law provides an opt-out right for such activity, we will honor that right.

5. Payment Processing

Payments may be processed by third-party payment providers. Your payment information may be subject to the privacy policy and terms of the provider you use.

We take reasonable steps to protect transaction-related information, but no electronic transmission or storage method can be guaranteed completely secure.

6. Shipping and Fulfillment

When you place an order, we may share the information needed to deliver it—such as your name, delivery address, and relevant contact details—with carriers, fulfillment providers, and other parties involved in completing your purchase.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet legal obligations.

When information is no longer required, we take reasonable steps to delete it or de-identify it where appropriate and legally permitted.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request a copy of certain information in a portable format.
• Opt out of certain targeted advertising, sale, or sharing of information where applicable.
• Withdraw consent where processing relies on consent.
• Unsubscribe from marketing emails.

To make a request, contact info@riyadhkhanus.com. We may need to verify your identity and will respond within the time required by applicable law. Certain exceptions may apply.

9. Marketing Communications

You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us. We may still send essential transactional or service messages, such as order confirmations and important account notices.

10. International Data Transfers

Our service providers may process or store information in countries other than your own. Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

11. Children's Privacy

Our website is not intended for children who are below the age at which they can independently consent to data processing under applicable law. We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information improperly, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We do not control their content or privacy practices. Please review their privacy policies before providing information to them.

13. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure. Please keep your account credentials confidential and contact us if you suspect unauthorized activity.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, service providers, or legal requirements. Updates will be posted on this page with a revised date. Where required by law, we will provide additional notice or seek consent.